Client Services Associate:
The Client Services Associate is responsible to advocate on the behalf of clients for The Women’s Center of Eastern Connecticut and MobileCare. The Client Services Associate provides life-affirming help and support around pregnancy related issues that include pregnancy-options education, parenting classes, material support, and making community referral connections.
Category:
Client Services
Reports to:
Client Services Director
Supervises:
None
Hours:
Part-Time (8-12 Hours a Week)
Preferred Qualifications
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Associates degree in related helping field.
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Previous experience with Pregnancy Care Center or ministry is a plus.
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Bilingual in Spanish and English
Essential Qualifications
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Demonstrate a personal relationship with Jesus Christ as Savior and Lord.
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Exhibit strong commitment and dedication to the pro-life position.
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Agree with and be willing to uphold the Statements of Faith, Mission & Purpose Principle, and policies and procedures of the organization
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Be able to respect and keep information confidential
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Be dependable, stable, and capable of following through on commitments.
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Understand basic interpersonal dynamics and be a team player
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Be able to identify and adjust to a client’s pace of progress and growth
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Be familiar with scripture pertaining to the sanctity of life, forgiveness, and salvation
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Complete on the job training
Responsibilities:
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Provide pregnancy-related support for clients in an atmosphere of warmth and compassion
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Offer additional support, material resources, and referrals appropriate to a client's situation
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Provide accurate information on abortion, parenting, adoption, and foster care
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Follow all policies and procedures regarding intake, helpline, client follow-up and in-office duties
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Look for teachable moments with a client in order to share the love of Jesus and His plan of salvation
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Maintain and update all client files as indicated in center policies and guidelines
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Support the Client Services Director in afterhours scheduling and client communication
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Answer phones, schedule appointments, and address clients’ questions knowledgeably
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Provide support at special events and outreaches
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Attend regular staff meetings
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Support the Client Services Director in other duties as needed